Weavlixa™ is operated by Shanghai Muanchun Technology Development Co., Ltd. The company manages the online store, customer service, product operations, and related ecommerce activities.

Weavlixa™ focuses on thoughtfully designed home textiles intended to shape comfort, light, warmth, privacy, texture, and atmosphere within the home.

Our collection may include layered bedding, mattress toppers, sculpted throws, adaptable window treatments, textile canopies, and other soft furnishings designed around everyday living.

We think of textiles as part of the architecture of a room, rather than simply as decoration.

Our design language emphasizes purposeful layers, restrained proportions, tactile surfaces, soft neutral colors, and functionality that can adapt to different moments throughout the day and year.

We make reasonable efforts to present colors accurately, but textile shades can appear slightly different depending on lighting conditions, photography, screen calibration, device settings, and surrounding interiors.

Warm neutrals such as ivory, oatmeal, stone, taupe, mushroom, and charcoal may also appear subtly different under daylight and artificial light.

Not necessarily. Textile surfaces can show modest variation in weave, loft, texture, drape, stitching, or tone depending on the material and construction.

Small characteristics that fall within normal textile variation are generally part of the visual and tactile nature of the product rather than manufacturing defects.

In selected products, different textile layers are given different purposes rather than asking one fixed material to perform every function.

Depending on the product, layers may help adjust warmth, loft, airflow, privacy, light control, acoustic softness, visual depth, or everyday comfort.

Please review the measurements and configuration information shown on the relevant product page before ordering.

For bedding, compare the stated dimensions with your mattress or bed. For window textiles, measure the installation area carefully and follow any inside-mount or outside-mount guidance provided on the product page.

Standard orders are generally prepared within 2–4 business days after payment confirmation.

During holidays, promotions, or other high-volume periods, preparation may require up to 5 business days.

After dispatch, estimated transit times are generally:

United States: 10–15 business days
Canada / United Kingdom / Australia: 11–16 business days
Other international destinations: approximately 15–20 business days

These are estimates rather than guaranteed delivery dates. Customs procedures, carrier delays, weather, public holidays, remote locations, and other circumstances can affect timing.

Our standard shipping rate is generally $5.99 for eligible orders, unless a different rate or shipping promotion is clearly shown during checkout.

The amount displayed before payment is the shipping charge applicable to your order at that time.

Depending on the product, available inventory, destination, and fulfillment requirements, orders may be dispatched from different manufacturing or fulfillment locations.

The shipment origin therefore does not necessarily match the registered company address shown at the top of this page.

Yes. Once your parcel has been dispatched and tracking information becomes available, a shipping confirmation will normally be sent to the email address used at checkout.

Carrier systems may require approximately 1–3 business days after dispatch before the first tracking update appears.

Temporary gaps in tracking are possible, particularly when international parcels move between carriers or processing hubs.

If tracking remains unchanged for an unusual period, contact service@weavlixa.com with your order number and we can review the available shipment information.

First check the delivery area, mailbox, household members, building reception or concierge, safe-drop locations, neighbors, and the carrier where appropriate.

If the package still cannot be located, contact us with your order number so we can review the shipment information.

Contact us as soon as possible if you need to change an address or request cancellation.

We recommend contacting us within 12 hours of placing the order. We will make reasonable efforts to help, but changes cannot be guaranteed once packing, fulfillment, or carrier processing has begun.

Eligible products may generally be requested for return within 30 days after receiving the order, subject to the conditions in our Return & Refund Policy.

Items should normally remain unused and in substantially the same condition as received. Textile products that have been washed, materially altered, stained, cut, or damaged after delivery may not qualify for a standard voluntary return.

Email service@weavlixa.com before shipping anything back.

Please include your order number, the item you wish to return, the reason for the request, and relevant photographs where appropriate.

If the return is accepted, we will provide the applicable return instructions.

Please do not automatically send merchandise to our registered company address.

Different products may be handled by different fulfillment or return facilities. Once your return request is reviewed, our customer care team will provide the appropriate return destination and instructions.

For eligible preference-based or change-of-mind returns, return shipping costs may be the responsibility of the customer unless we confirm otherwise.

If the return results from a verified damaged, defective, incorrect, or otherwise non-conforming item attributable to us, we will provide the appropriate resolution in accordance with our Return & Refund Policy and applicable law.

Contact us promptly with your order number, a description of the issue, and clear photographs of the item.

If shipping damage is visible, photographs of the outer packaging may also help us review the situation.

Once confirmed, the appropriate solution may include replacement, reshipment, refund, or return instructions.

After an eligible return has been received, inspected, and approved, the refund is submitted to the original payment method.

Please allow up to 10 business days for processing after approval. Your bank, card issuer, PayPal, or other payment provider may require additional time before the funds appear.

If more than 15 business days have passed after we confirmed that your refund was issued, please contact customer care.

Because availability can change by size, color, or configuration, exchanges are generally handled as a return followed by a new purchase.

Contact us first so we can review whether your original item is eligible for return.

Care requirements vary by textile construction, fiber, lining, and product type, so please follow the product-specific care instructions supplied with the item or shown on the relevant product page.

Avoid assuming that every bedding, throw, canopy, or window textile can be cleaned in the same way. If you are unsure, contact us before washing, steaming, bleaching, dry-cleaning, or otherwise treating the product.

You can contact our customer care team by email at service@weavlixa.com or by telephone at +86 21 5058 7858 .

Customer service hours are 8:00 AM – 10:00 PM. We aim to respond as promptly as reasonably possible during our service hours.

If your question relates to an existing order, please include the order number and the email address used at checkout whenever possible.